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October 2 - 2008 Practice Meeting Pre-Registration Now Open!
Join us at the 2008 Practice Meeting for affiliated doctors and practice team members at the Las Vegas Institute for Advanced Dental Studies' (LVI). Click here to pre-register.
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April 18 - Important Notice Regarding NPI Mandate
As the May 23, 2007 NPI deadline approaches there are several offices who have not contacted us with the appropriate NPI number information.
Please fax a copy of your NPI number(s) attention Susie Geary at (504) 834-8979 no later than April 25, 2007. It is critical that OCA retains the appropriate NPI number in order for your claims to be processed through the clearinghouse.
Failure to obtain your NPI number will result in your claims getting rejected.
Please note that we must receive both Type I and Type 2 numbers. Some offices have submitted either Type 1 or Type 2 but not both. If you have any questions, please contact the Patient Insurance Services department at (888) 622-7645.
Due to time constraints, it is suggested that you follow the online process at: www.nppes.cms.hhs.gov.
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April 13 - Online Lease Access - Lucy
The Real Estate department is proud to introduce Lucy,
your direct link to your office lease. Through Lucy you will have access
to OCA's internal lease database as it relates to your practice. The database
will provide you with a summary of pertinent facts associated with your office
lease including: rent, expiration date and landlord contact information.
Log on now and access a copy of your actual lease which OCA has
electronically archived. As always, the Real Estate department is here to act
as your liason to the landlord and answer any questions you may have regarding
your lease. To access please go to the Real Estate link located on the left
hand side of the orthodon.com home page.
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March 23 - New Marketing Matters Online
Available now for download is the 2nd quarter 2007 Marketing Matters newsletter. Your idea guide to successful internal marketing. Download Now
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March 13 - Reminder: We want to hear from you!
Doctor and manager survey responses are due Wednesday, March 14th: Doctor Survey Manager Survey
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March 6 - Important Daylight Saving Time Computer Update
*CRITICAL INFORMATION*
Starting this weekend, daylight saving time (DST) will be extended in the United States. DST will start three weeks earlier than usual on March 11, 2007, and end one week later than usual on November 4, 2007.
During this extended DST period the time zone settings for your computer's system clock may be incorrect unless certain updates are applied to your computer. Therefore, you must make sure that your Windows operating system is updated.
All of OCA's servers have been updated to the new time zone settings.
However, in order for your Walrus Scheduler to correctly display locally, each and every computer in your office(s) must be updated to the new time zone settings.
*MANDATORY UPDATE FOR YOUR COMPUTERS*
From every computer in your office, please run and install the appropriate update for your operating system. There are two separate updates:
Update for Windows NT, Windows 2000, Windows XP, and Windows 2003 computer systems
Update for Windows 98 and Windows ME computer systems.If you need any assistance in applying the update, please contact OCA Technical Services at 888-622-7645.
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February 20 - Mardi Gras
Mardi Gras Holiday: The Business Support Services office in New Orleans will be closed Tuesday, February 20 for the Mardi Gras Holiday. The office will reopen on Wednesday, Ferbuary 21. For technical support, please email techsupport@orthodon.com.
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January 31 - JCO Fees Update -
Effective February 1, 2007, OCA has increased the Usual, Customary and Reasonable (UCR) fee automatically for all Walrus Anywhere offices based on the latest Journal of Clinical Orthodontic (JCO) Study. This long awaited increase will affect offices that use the Managed Care Contract feature in Walrus.The Journal of Clinical Orthodontic Study is expected to release their 2007 study results at the end of the year with the expectation of the UCR fees increasing for your office(s) early January 2008.
If you have any questions, please feel free to contact us at (888) 622-7645.
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January 4 - As of May 23, 2007 a National Provider Identifier (NPI) will be required for all electronic health care transactions More...
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January 4 - Don’t risk claim rejection, the ADA has released a new version of the Code ADA – CDT 2007/2008. Order your copy of the manual today More...
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November 15 - The Neverending Battle Against Spam and Junk Email
Due to a massive increase in SPAM and PHISHING attempts on our orthodon.com email accounts, we have implemented a new feature for your mailbox.
You will see a folder in your inbox called "Spam Mail". In addition to your current "Junk E-Mail" folder, emails that have been identified as potential SPAM or a PHISHING attempt, will be placed in this folder for your review. Like the "Junk E-Mail" folder, you can review the items in there and add them to a "safe senders" list if in fact it was a "false-positive" and is from a legitimate source. We advise deleting all items in these folders after your reviews to help manage your mailbox size.
If you are not using Outlook Web Access or using Microsoft Outlook 2003, you can not benefit from OCA's SPAM filtering service. This includes Outlook Express, earlier versions of Outlook, or any other 3rd party email client. If SPAM is a major concern to you, we advise either upgrading to Outlook 2003, or using our Outlook Web Access (webmail) portal.
Please contact OCA Technical Services for assistance in configuring or using these products.
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November 10 - Chase Paymentech Processor Difficulties Resolved
Problems at Chase Paymentech have been resolved. OCA staff will continue to work to correct any mistakes due to their outage.
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October 5 - Align Technology purchases intellectual property from Orthoclear
OrthoClear has recently announced that Align Technology - the makers of Invisalign® - has purchased OrthoClear's intellectual property, including the company's extensive patent portfolio related to the manufacturing of clear, removable aligners. Align did not assume any of OrthoClear's liabilities or obligations and did not take over its customer base, active treatment cases or any other aspect of its business. Align has no information regarding OrthoClear treatment plans, billing, credit card charges, refunds, promotional offers, certification courses, stock offerings or other OrthoClear business processes or practices. However, Align will make new Invisalign treatment available at no additional charge to current OrthoClear patients and their doctors who want to make a fresh start with Invisalign treatment. Cases for former OrthoClear patients must be treated as new Invisalign cases. Doctors may contact Align directly at 888-822-5446 to discuss further or visit http://www.aligntech.com/generalapp/us/en/announcement2.jsp to review Doctor FAQs.
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September 25 - BellSouth Agreement
OCA receives an across the board 25% discount from BellSouth on all local lines and features. All OCA offices served by BellSouth are eligible to take advantage of these rates. BellSouth operates throughout the Southeast: AL, FL, GA, KY, LA, MS, NC, SC, TN. Learn More
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September 15 - Available now 4th quarter Marketing Matters newsletter
Available now for download is the 4th quarter 2006 Marketing Matters newsletter. Your idea guide to successful internal marketing. Download Now
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September 7 - Henry Schein/Darby Purchase
September, 2006 Henry Schein Company purchased 3 divisions of the Darby Group (Darby Special Markets Group, Island Dental, and Darby Dental Labs). After negotiations, this new purchase has created a brand new fresh and positive partnership between OCA and Henry Schein Company. More...
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August 18 - Support Services Agreement (SSA) August 31st deadline nears.
For you to receive a retroactive effective date for the SSA of July 1, 2006, OCA must receive the signed SSA before August 31, 2006. Please send signed SSA documents to the attention of Larry Centola both via fax at 504 834-3663 and hard copy to OCA Inc., 3850 N. Causeway Blvd., Suite 800, Metairie, LA 70002. If you have any questions about the documents please contact Ken Adelsberg at 212.813.1314 or by email at kadelsberg@cdgco.com.
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August 17 - Plan Supplement Filed
The Plan Supplement has been filed and is available on oca.com
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July 17 - Support Services Agreement (SSA) is now available
The Support Services Agreement (SSA) is now available for affiliated practitioners to review. To access you will need the 6 digit code which was previously mailed to you. Access SSA
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July 13 - When it comes to marketing your practice Marketing really does Matter.
Available now for download is the 3rd quarter 2006 Marketing Matters newsletter. Your idea guide to successful internal marketing. Download Now.
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April 19 - You’re Invited to Spring Training Via the Internet
The OCA Training Department is excited to offer Walrus Ortho, Pedo and Dental Training via the internet. Training is also provided on other OCA systems including Abbey Road, Penny Lane and Hard Days Night. You can also request "brush up" courses on areas specific to your office. To schedule an internet training session call Liz or Cesar in Training.
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February 28 - Mardi Gras
Mardi Gras Holiday: The Business Support Services office in New Orleans will be closed Tuesday, February 28 for the Mardi Gras Holiday. The office will reopen on Wednesday, March 1. For technical support, please email techsupport@orthodon.com.
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November 14 - Homecoming
The OCA corporate staff is pleased to announce that as of Monday, November 14th we are coming home to our Metairie office. Our support staff has worked hard to ensure a seamless transition and you can expect business as usual. We look forward to serving you from our home base.
As of today mail should be sent to the Metairie address noted below. Any mail arriving in Florida will be forwarded to the Metairie address.
OCA Phone:
888-OCA-SMILE
3850 N. Causeway Blvd., Suite 800 Fax:
504-828-0606 Metairie, LA 70002 -
August 17 - Don't be bugged with a virus!
Please note that there is currently a computer virus affecting some users of Windows 2000, Windows 2000 Server and Windows XP (Professional and Home Edition). This virus spreads by exploiting Microsoft Windows Plug and Play Buffer Overflow. OCA is providing the following link so that you can ensure your computer is protected if you are using one of the vulnerable Windows products. Please review the steps to take the necessary precautions (Acrobat PDF) (Word DOC). If you have any additional questions, please contact the OCA Technical Services department at 866.622.7645.
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August 2 - Ready? Set. Start!
The checkered flag is down and the race is on! This year's annual contest is now based on new patient STARTS, so start your engine and we'll see you at the finish line! Download your entry form here
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July 21 - 2005 Managers' Meeting Delayed
We have not met the requisite number of attendees needed to make the 2005 Managers' Meeting cost-effective and are therefore rescheduling for 2006.
We are currently working with the venue management and speakers to determine the best possible dates available. We will be in touch with you soon regarding the new schedule.
If you have any questions, please contact your Practice Enhancement Representative.
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July 14 - BACK BY POPULAR DEMAND!!!
OCA is pleased to announce that due to both our doctors' requests and more favorable terms, Darby and OCA have negotiated a new agreement that will save money and streamline the ordering and invoicing system.
As of Thursday, July 14th, 2005 Darby Special Markets Group is once again an OCA Preferred Vendor.
For your convenience, the items in your Penny Lane Favorites Cart will automatically be changed to Darby to ensure you receive the best price available. Take advantage of the low pricing and fast service while earning valuable air miles with Penny Lane and Darby today.
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April 8 - Heat up your summer!
Heat up your summer! This is a great time to fine tune your Walrus skills. Whether you are in a new office or an established office, this is a good opportunity for training. The new summer schedule for Manager Training Courses at the corporate office is now available. Check out the detailed new agendas for all classes. Click on the link for Practice Information and Training Session Schedule for the latest updates. If you need more specific training or if you are interested in a Financial Statement Reading class or Clinical Systems class, please contact the Training Department to select available dates
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March 31 - A New Look is coming to the WalrusAnywhere web page
Soon, we will be unveiling the new look of the Appsext page used to log into WalrusAnywhere and other Citrix - delivered applications. Find out more about the new page layout.
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March 15 - Online Manuals Provide Greater Support
With OCA's commitment to continuously providing outstanding support to affiliated doctors and staff, we are pleased to announce the availability of Walrus Help Manuals Online. Simply type in a keyword or topic and you will have the latest information at your fingertips. Our training staff is still available to help you with any questions, but with the ease of online manuals, you won't have to take the time for a phone call. The online manuals will be updated with any changes, so you will always have access to the most current information. The manuals area is available using the link http://www.orthodon.com/walrushelpmanuals/
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January 24 - 1, 2 Can we COUNT on you?
We're making a change and ask for your support as we work to simplify the inventory counting system.
Rather than having all of the OCA offices count inventory in December, each month we will have 60 offices take inventory. The month your office is selected to count inventory for in 2005 will be the ONLY month you have to count inventory in future years. (Perhaps this will make year-end responsibilities less demanding.)
We appreciate your cooperation on this very important process and welcome any questions or concerns you may have.
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January 11 - Lights, Camera, Action! View the 2005 commercials now...
and get a first look at the exciting new television advertising options available for OCA advertising practices. There are three exceptional product-driven commercials to preview. Be sure to look for a response form being faxed and to your office to be returned by January 19th. If you do not receive the form or have any questions, call your Marketing Representative for assistance.
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January 6 - Managers are Key to Practice Profitability
Want to learn new ways to increase your practice's profitability? The 2005 Managers' Meeting has just the agenda for you. This year we will help you focus on increasing profit in every area of the practice. As the practice manager, you are a vital part of the success of your practice and OCA wants you and your team to be successful! We'll be posting details soon about the meeting and registration, but you can be sure you won't be a Lone Star if you attend!
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December 21 - Mark Items RECEIVED In Penny Lane and help reduce costs!
One of the many benefits of OCA is the great pricing for items purchased through Penny Lane. To ensure OCA is able to negotiate the best possible pricing, we guarantee payment to our vendors within thirty (30) days. It is important to remember, we are not able to make payment for items not received, so please make certain your items are RECEIVED in Penny Lane as you receive them.
Taking time each week to review recent orders and keeping your list up-to-date will greatly benefit each practice! So REMEMBER, RECEIVE and REDUCE! Thank you for your assistance.
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December 15 - It's time again for Inventory... and you can COUNT on OCA to make it easy!
Part of OCA's audit responsibilities as a publicly held company includes a clinical supply count from each location annually. OCA works hard to ensure that this process is as simplified as possible but a few procedures have changed this year.
If your location counted inventory by September 30, 2004 - do not count in December.
Locations that DID NOT count in September MUST count in December 2004.
The inventory portion of the Penny Lane Site will open on December 15, 2004. Your printable inventory work list will be available at that time. Please count ONLY the clinical supplies.
Your inventory count must be as of December 31, 2004, or the last day that you see patients in December. You may begin entering your completed counts December 23, 2004 through January 7, 2005. Remember to include ONLY the clinical supplies.
This year your office may be asked to host an auditor as part of the year-end closeout. A representative from the Purchasing Department will contact you if your office is selected.
We appreciate your cooperation on this very important process and welcome any questions or concerns you may have.
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October 6 - Register now for 2005 OCA Doctors' Meeting
Register now to attend the 2005 OCA Doctors' Meeting at the Hyatt Regency Gainey Ranch in Scottsdale, Arizona from April 27 - April 30. Take advantage of this excellent opportunity to visit with other OCA affiliated doctors and exchange valuable practice enhancing ideas. We'll have our annual golf tournament, so come ready to play and enjoy the southwestern hospitality. For information about the hotel, click here.
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October 15 - Manager Meeting Web Site - October 22-25 - Registration and signup for classes is CLOSED, but you can still see your schedule and calendar of events.
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September 23 - If you are unable to attend the Managers' Meeting or if you would like to attend a Manager Training Class at the corporate office, please check out the schedule of classes offered through January. (Complete descriptions and agendas updated)
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September 10 - Patch your system to protect against the MS-0339 vulnerability
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August 29 - Manager Meeting - October 22-25 - Registration and signup for classes is CLOSED.
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August 15 - Orthodontic Centers of America Meets Earnings Guidance for the Second Quarter of 2003
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August 14 - Manager Meeting Web Site Updated
1.) The Clinical Charting Class at 3:00 on Thursday has been changed to a Technical Support Class (all attendees were notified).
2.) There has been a statistics class added on Saturday at 11:20.
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August 13 - Patch your system to protect against the Blaster worm
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July 29 - New Abbey Road is now available.
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July 8 - Manager Meeting - October 22-25 - Registration and signup for classes is now available.
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June 17 - JCO Fees Update (Walrus Update - Walrus Anywhere will be updated automatically)
Please be advised that Orthodontic Centers of America's national Area Customary fee is increasing effective June 18, 2003 in accordance with the most recent JCO study published.
For offices using Walrus locally, you will need to download the new JCO file from our web page www.orthodon.com. For all offices on Walrus Anywhere, the JCO file will automatically be upgraded by Corporate. For Non-Walrus offices, you should contact the Patient Insurance Department for updated forms.
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June 5 - Airmiles now available for OCA Europe doctors. Sign in with your doctor account and update your AAdvantage account details. Beginning with purchases from May 1.
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May 28 - Manager Training Classes for the Summer (Complete descriptions and agendas updated)
- May 5 - More Penny Lane Airmiles Choices - As announced at the Doctor Meeting in Hawaii, the Delta Skymiles program option is now available for Penny Lane purchases. You now have a choice of AAdvantage OR Delta Skymiles for your Penny Lane purchases from the vendors who give you the best value. You can change or update your settings by signing on to Penny Lane with your doctor username and updating your account details. April purchases will receive airmiles in a couple weeks, so you still have time to update your account to get April miles the way you want them.
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April 18 - Marketing
Matters Issue 7 March/April 2003 and
Marketing Matters Issue 8 May/June 2003 (Requires
Acrobat
Reader)
- April 1 - Complete Agenda for OCA Doctor's Meeting in Maui posted.
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March 19 - The HIPAA information kits will begin shipping March 26th.
All offices should receive them no later than the first week in April. The kits
include:
HIPAA MANUAL
HIPAA POSTER
HIPAA FORMS: ORHIP1, ORHIP2, ORHIP3, ORHIP4, ORHIP5The manual is self explanatory, and it should take you about 1 hour to review this information with your staff.
You can reorder any of the forms on Penny Lane, they are packages with 500 per pack.
On or before April 14th, 2003 you should begin giving this information to ALL of your active patients/parents., as well as incorporate the process into your New Patient procedure.
- February 11 - Sign up for the Spring OCA Doctor's Meeting in Maui prior to the start of the AAO Annual Session in 2003. Please use our Doctor Meetings Page to register and get more information.
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February 10 - Marketing
Matters Issue 6 January/February 2003 (Requires Acrobat
Reader )
- January 29 - 2002 W-2s were mailed Wednesday, January 29, 2002. To request a duplicate W-2, fax your name, mailing address, and social security number to (504) 832-0156. We will begin to mail duplicates February 28, 2003.
- January 14 - Do you want help with reading and utilizing your quarterly financial statements to improve your practice? Check out the updated schedule of training classes for both doctors and managers for more information on this class and other basic and advanced classes.
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January 2 - Hard Days Night, OCA's new computer time clock is
now available for signup. Here are just some of the advantages.
1. No more adding up all of your time cards.
2. Don't have to hassle with the old mechanical time clocks.
3. Up to the minute payroll data in Payroll Supreme.
4. Lower cost option than the old mechanical time clocks.
...plus many more.
Be one of the first offices in the world to implement this technology. - December 12 - Manager Training Classes - The January dates are posted, please check the most current schedules and class descriptions.
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October 7 - Walrus Anywhere 3.3.1 Release Notes for Pedo and General Dental Users
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September 27 - Manager Training Classes (Complete descriptions and agendas)
Basic Training - October 11, November 8
Advanced Walrus - October 25 (Full, no more bookings), November 15
Advanced Training - October 26 (Full, no more bookings), November 16
We are now offering a new advanced training class. This class will be for all managers and staff who have been trained and would like to learn more about important, daily issues within the practice. We will cover the following topics in this class: selling new contracts, technical support/trouble shooting, human resources (hiring, firing, incentives, discipline etc.), and collections from patients. This class will be on Saturday, October 26. The class will last from 8am - 3pm and will be held in the Metairie corporate office. Managers are encouraged and welcome to stay for both the Advanced Walrus class on October 25 and the Advanced Training class on the 26th. Presenter, Debbie Wherry from Dr. Birth's office, will speak about how her office came to be one of OCA's highest performing offices as far as new patient contract sales and she will give tips and advice of how to use these techniques in your office.
Please contact Michele Carollo at mcarollo@orthodon.com or call 1-888-OCA-SMILE to enroll.
- September 13 - San Francisco Doctor Meeting Agenda Available
- August 27 - Walrus 3.2.11 update is released. Please read the release notes online.
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August 21 - Check out the NEW Marketing Matters Issue 4
September/October 2002 here
Download (Requires
Acrobat
Reader)
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August 21 - The School Ad Order form is finally posted. Download it
here.
Download (Requires
Acrobat
Reader)
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September 26, 2002 10:00 A.M. CST - Service Outage !!! Service Restored
As a result of the high winds and flooding brought on by tropical storm Isadore building services (electrical, water, telecommunications, etc.) for Lakeway Towers were temporarily interrupted from about 2:00 A.M. to 9:30 A.M. CST, Thursday September 26 . Since OCA's corporate and data services are located in this facility we subsequently experienced a loss of service.
OCA services HAVE BEEN restored as of 9:45 A.M. and we are currently operating at 95% of our normal level. We anticipate full operational capabilities within the hour.
Currently, though, Lakeway Towers are still without sewerage and water services but building authorities expect those services to be restored at some point today. Therefore, OCA might not be able to completely staff all service and support teams. Please understand this limitation. Staff members are beginning to make their way into the corporate office and OCA expects to be operating under business as usual conditions by the end of the day as well.
Still though, if you cannot contact your department representative by phone you should e-mail them or the department head with any questions or concerns you might have. All e-mail addresses of corporate staff are located on our corporate directory .
Thank you in advance for you understanding
- June 28 - As part of our effort to keep office managers fully trained on the latest systems and procedures, we will offer training courses in New Orleans over the course of a year. The first such course will be a basic training course for new and untrained managers.
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June 27 - We were proud to host the OCA PedoAlliance Managers’ Meeting
in Biloxi, MS.
View the presentations on-line here. - June 24 - Pediatric dentists will now receive a quarterly report card starting second quarter 2002. Click here to see the details and descriptions of the report card, instructions on how and when to submit information to OCA, and frequently asked questions about report cards and how the information affects staff profit sharing.
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June 11 - Registration now available for the
OCA Doctor Meeting in San Francisco in October.
Please notes that the dates are October 16th through 19th, a slight change from the previous tentative dates.
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June 5 - Online Statistics Entry Form
Does your office use a patient accounting system other than Walrus and you are tired of faxing or mailing in your monthly statistics and deposit information? Or are you frustrated because Abbey Road does not update your deposits as quickly as it can for offices using the Walrus System? Well, now you can enter the information online into OCA's statistics entry forms and cut down substantially the time spent providing the information, the costs of mailing and faxing, and you can get more timely information from Abbey Road. If you are already using Walrus, this information is downloaded directly from your system and it is unnecessary for you to complete the forms.
The forms can be accessed on the orthodon.com website which is accessible by clicking Doctor Special Center on the main page, and then clicking on Doctor Entry Form.
You can get more information about the information you can enter on these forms.
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July 2 -- IMPORTANT SERVICE INTERRUPTION NOTE -- PLEASE READ --
In order to enhance the quality of our web services we will be performing maintenance services on several of our servers during the 4th of July holiday. During this period some of our services will not be available. These services are listed below. The service outage will last from Wednesday July 3rd at 5:00 P.M. till Friday July 5th at 12:00 P.M. If you have any questions please contact technical support. Feel free to call 888-OCA-SMILE if they have an emergency need for any of the other services listed below. Thank you and God bless America.
Department of Information Technology
Services Affected:
Penny Lane
Doctor Forum
Orthodontic Office Directory
Corporate Directory
Abbey Road
Time Clock
Carpenter
Blue Sheets
Site Visit Tracker
Doctor Entry Form
Patient Refund Processing
Merger Tracker
Note: If you have an urgent order that you need to place please fax the order into you Purchasing representative at 504-620-3468. -
June 3 - 2nd Quarter Smilelines Now Available
Download (Requires
Acrobat
Reader)
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June 3 - We are proud to announce the 1st annual OCA PedoAlliance
Meeting. Join us in Biloxi, June 19th - 22nd. Together We Make Kids Smile.
Registration is now closed -
May 20
"We were proud to host the long awaited Managers’ Meeting in Biloxi, MS. I believe a great time was had by all meeting other managers and assistants from all over the country in an exchange of common office situations and experiences. We were excited to introduce new software features and answer questions that may help you operate more smoothly or just clear up any uncertainties. Thank you for giving the corporate employees an opportunity to get face to face. We thoroughly enjoyed the meeting." - Michelle VanBenschoten VP of Training
View the presentations on-line here. -
May 20 - Due to the overwhelming requests for attendance changes from
the Chicago meeting scheduled for July to the San Francisco meeting scheduled
in October, it has been decided that the Chicago meeting be cancelled. By the
end of last week, only 23 doctors were remaining on the schedule for the
Chicago meeting. Due to the low projected attendance, the cost of the Chicago
meeting would have been onerous for the doctor participants. Therefore, it was
felt that our resources would be better utilized at the San Francisco meeting.
We are sorry for any inconvenience this may cause, but it is in the best
interest of all participants to be involved in not only an informative and
enjoyable meeting, but an economically feasible one as well.
We look forward to seeing all interested doctors in San Francisco in October!
Sincerely,
Cathy Feagin - VP of Purchasing & Practice Enhancement -
June 3 - Check out the NEW Marketing Matters
here
Download (Requires
Acrobat
Reader)
-
May 13 - Walrus 3 rollout automated scheduling will be available again
after the Manager Meeting in May.
Please REMEMBER to take the Hardware Survey in advance to be sure we have your systems ready to upgrade to Walrus 3. - May 13 - Abbey Road 1.2 is released. Please read the release notes online
- May 8 - ORTHODONTIC CENTERS OF AMERICA, INC. ANNOUNCES RECORD FIRST QUARTER RESULTS. You can read the press release here.
- May 3 - Court Rules Orthodontic Centers/OrthAlliance Deal Valid - Dow Jones Business News
- May 3 - Orthodontic Centers of America Announces Validation of OrthAlliance Service Agreement By U.S. District Court in Indiana - PR Newswire
Acrobat Format (Requires
Acrobat Reader)
Word Format (Requires
Word or Word
Viewer)
 |
"We were proud to host the long awaited Dr. Meeting in New Orleans. I believe
that both the doctors and management enjoyed the opportunity to problem-solve
and socialize in The Big Easy." - Cathy Feagin VP of Purchasing
View the presentations on-line here. |
Acrobat Format (Requires
Acrobat Reader)
Word Format (Requires
Word or Word
Viewer)
Offices using Walrus Anywhere will not need to install Walrus 3.2.2, but will move up when the servers are updated.
Please follow the steps below to schedule your call (you may want to print this and follow once you get to the website):
- Read the Overview of the installation and training
- Schedule your call by clicking on either of the following links, begin scheduling your call time (located in the overview) or Survey/Schedule (located in the menu)
- Complete/Update the rollout survey in order for us to provide you with the appropriate type of installation call times
- After completing the survey you will be prompted to proceed to schedule an appointment or to open a support call
- Select one of the times listed that is best for the office by clicking on [Book]
- If you have a CD-ROM or Zip Drive, you will receive the installation disk, instructions, and the conference call phone number and code prior to the scheduled call
- Review the release notes and make sure you have the installation instructions at hand for the call
- You will backup Walrus before logging on to your scheduled conference call
View Presentation (Requires RealPlayer)
Chicago – Wednesday, July 17th (Registration 7:00pm – 9:00pm) Through Sunday, July 21st.
San Francisco – Wednesday, October 23 (Registration 7:00pm – 9:00pm) Through Sunday, October 27th.
In order to further assist you in monitoring and improving the business results of your practice, we have developed a system of e-reports to keep you informed of issues and provide simple information regarding the direction of your practice.
The latest report available is a system to predict new patient contracts for the current month. This will allow you to analyze scheduling and marketing decisions within the month instead of waiting to analyze results after the period has been completed. more...
Download (Requires Acrobat
Reader)
In our everlasting endeavor to enhance the business services we provide to the doctor we are beginning to implement broadband Internet connectivity at our orthodontic offices. Please review the following document, which explains what broad band Internet connectivity service is, and how it will help us to provide better service to you and your staff.
After reviewing this document complete the attached form and fax it to (504) 620-3496. Once we receive the completed survey, we will begin rolling out the service. If we don't receive the survey we will assume that you DO want to participate in the service and will proceed with our installation process for your offices. Thank you for your attention in this matter.
Dear Fellow Doctors:
In light of recent tragic events in the Northeast and numerous concerns from doctors and employees, it has been decided that the Doctor's Meeting in Maui will be cancelled. The meeting will be rescheduled within the continental US as soon as practical. The number of doctors still willing to attend in Maui was far less than reasonable for a successful meeting. Further, this meeting was a celebration for the excellent performance of the doctors and the company. Recent events take away from this.
We desire to have a meeting with as much participation from our affiliated doctors as possible and will begin considering a new time and place for such an engagement. These meetings are very important to all of us as they afford a social environment for the doctors to mingle and get to know one another, not to mention getting updated on what's new in OCA. Further, the meeting is a chance for all of us to view where we are going in the future and the technology that puts us far ahead of any of the other companies.
Soon, we will be sending you information on the rescheduled meeting and look forward to your participation.
Sincerely,
Dennis J. Buchman, D.M.D., M.S.
- Penny Lane
- The Orthodontic Office and Corporate Address Book
- Blue Sheets
© 2001 Orthodontic Centers of America, Inc.