What's New - Headlines

What's New - Full Stories

• September 17 - Credit Cards are Now Accepted on Penny Lane...

  We are pleased to announce that credit card payments are now accepted on Penny Lane. If you would like to take advantage of this new feature please contact Stacy Simon at 888-622-7645 to get set up. It’s that easy. Once enrolled, you can process your orders on Penny Lane as normal. Your order will be charged to your credit card once the invoice is received by OrthoSynetics. We hope this new feature will make your supply ordering easier and more convenient.
  
  As we will now be offering credit card purchases, beginning on October 1st, we will no longer offer frequent flyer miles for Penny Lane users. We apologize for any inconvenience, but hope you will take advantage of mile programs available through your credit card provider. Credit card payments are not required, and if you choose you can continue to pay as usual.

• September 1 - Hurricane Gustav - Orthosynetics has executed its evacuation plan...

  Due to Hurricane Gustav the Metairie team executed its evacuation plan on Saturday and joined fellow team members in the Dallas and Atlanta offices. We have taken steps to ensure continuity of service to all of our doctors and practices. The transition has been smooth and Tuesday will be business as usual. OrthoSynetics’ team members can be reached by calling 1-888-622-7645. The following departments can also be reached by fax.
  
  Dental Financial Services: 877-884-8114
  
  Financial Accounting: 817-977-7446
  
  Financial Reporting: 817-977-7613
  
  Human Resources: 817-977-6501
  
  Legal: 817-977-7945
  
  Marketing: 817-977-7085
  
  Professional Development: 817-977-9915
  
  Purchasing: 817-977-9873
  
  Real Estate: 817-977-9648
  
  Chris Roussos & Cathy Green: 817-977-6707
  
  Walrus Helpdesk & Technical Support: 817-977-8342
  
  

• August 28 - Tropical Storm Gustav- OrthoSynetics prepares as storm approaches the gulf...

  We are closely watching Tropical Storm Gustav as it approaches the Gulf. We are taking every necessary precaution to ensure we are prepared in the event that Gustav has impact on our Metairie location. Last year we told you about our preparedness plan and I wanted assure you again that we are taking necessary steps to prepare and it is business as usual. Should it become necessary to implement our plans, OrthoSynetics contact numbers and updates will be posted on Orthodon.com and Orthosyneticsblog.com. In the event of an evacuation situation OrthoSynetics’ team members can be reached by calling 1-888-622-7645. We will continue to provide any necessary updates throughout the coming days.

• August 26 - We want to hear from you. Corporate surveys to assist in superior customer service goals...

  OrthoSynetics continuously strives to provide you with superior customer service. If you have not submitted your completed survey please do so at your earliest convenience and fax to 504-620-3495. For a copy of the survey please click here.
  
  The survey requires Adobe Reader, you can download the latest version here: Adobe Reader

• May 2 - Come by and see us at the 2008 AAO Annual Session - May 16-20 Denver, Colorado Booth #920...

  Join us at the upcoming AAO show in Denver. Take a break at our Booth #920, visit with friends or play a round of golf. We would also like to invite you to an evening of food and fun at the Buckhorn Exchange on Sunday, May 18th beginning at 6:30pm. To RSVP please send an  email.

• March 21 - What do Justin Timberlake, Robert De Niro and OrthoSynetics have in common...

  All of the above are currently filming in the New Orleans area. Casting for your 2008 commercial concluded yesterday which out of 120 hopefuls, 20 were selected to represent fantastic portraits of great smiles. Shooting will take place in and around the New Orleans City Park area with lush landscape and diverse backdrops. For a sneak peak at the casting process and location selections visit www.orthosyneticsblog.com. Stay tuned for more details!

• March 18 - The cameras are rolling and 2008 production is underway...

  We began our screening process today by reviewing actors and actresses for the OSI 2008 television commercials. We are excited to start production again and we want to hear from you.

  Locations are being scouted this week and acting call backs are tomorrow. We film on Thursday, March 27th. Email Angela Weber at aweber@orthosynetics.com or call at 504-620-3494 to learn more or submit comments/suggestions.

• March 6 - Thank you for making the annual meeting such a success...

  Las Vegas such a rousing success. I trust you found the meeting as successful as I did. From learning about new techniques and best practices to networking with your fellow OrthoSynetics practice members, the meeting provided great value. I personally enjoyed seeing and speaking with all of you, your staff and meeting so many spouses.

  I hope you found the training and education useful as well as practical. From learning about OrthoSynetics new operating system to how to implement cutting edge marketing practices to grow you practice, I hope you took home information you can implement in your practice to improve efficiency, provide better service to your patients and grow your practice.

  The feedback I have received on the meeting has been overwhelmingly positive. From the practical advice, to the networking to the relaxation and entertainment, it was a very successful meeting. In our quest to continually improve our service to you, I hope you will share any feedback or suggestions you have for us. Please feel free to send me your thoughts directly or to anyone on the OrthoSynetics team. In the spirit of continuously raising the bar we will incorporate all the feedback and us it to make our next meeting even better!

  Thank you again for attending the Practice Meeting and I look forward to hearing your thoughts and suggestions.

  -Chris Roussos

• March 6 - And the Winners Are...

  Congratulations to following winners as announced at the 2008 Practice Meeting:

  Highest Collections Award goes to Dr. Bill Pickard
  Orthodontic Community Service Award presented to Dr. Eric Ornella
  The Pediatric Dentistry Community Service Award presented to Dr. Bob Camps
  Highest Collections and Contributions to the Orthodontic Industry awarded to Dr. Sheila Birth
  The Highest Growth Award went to Dr. Rick Herrscher
  The Office Manager of the Year is Rumy Angelova - Chicagoland4Braces, Dr. Gerry Aylward