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Manager Training

As part of our effort to keep office managers fully trained on the latest systems and procedures, we will offer several different training courses in New Orleans.


Course: New Manager Training
Date: 4/15/2006
Level: Beginner
Description:NEW! The beginner class has been completely revamped to include more Walrus and systems training to better prepare managers for hectic patient days. Day 2 of this training is devoted to hands-on practice with Walrus. Existing managers or new hires with little or no experience using Walrus will benefit most from this class.
Agenda:
8:30:00 AM - 9:30:00 AM Introduction/office tour
9:00:00 AM - 10:15:00 AM Walrus Review (Updates, Ortho exam, maintenance, Treatment Chart, Contracts)
10:15:00 AM - 11:30:00 AM Break
10:30:00 AM - 11:15:00 AM Walrus Review (Entering Insurance/ EOB's, Recall Notification, Reports, Birthday Cards)
11:15:00 AM - 12:00:00 PM Walrus Imaging
12:00:00 PM - 1:00:00 PM Lunch
1:00:00 PM - 1:30:00 PM Web Sites
1:30:00 PM - 2:00:00 PM Autopayments/Online Payments
2:00:00 PM - 2:45:00 PM Guest Speaker: HIPAA/Privacy Issues
2:45:00 PM - 3:00:00 PM Break
3:00:00 PM - 3:45:00 PM Guest Speaker: Insurance Department
3:45:00 PM - 4:30:00 PM Guest Speaker: Abbey Road
Expenses:Travel and lodging expenses will now work as follows: 1.) If a practice earnes $1 million or more in annual revenu and 50% operating profit, OCA will pick up all training and travel costs for a maximum of two attendees*. 2.) If a center improves operating profit by 15% or more one year after the date of the class, OCA will pay all training and travel expense as well*. 3.) All others will have travel and lodging coded as a center expense. (The travel costs for additional persons sent by one office may be charged as a center expense. If one doctor is sending more than two peopleper year, additional charges may apply) *This policy may change at any time without notice at the discretion of OCA management.

Of course, doctor approval is required for all attendees. If you are interested in attending one of these classes, please call Michele Carollo at 1-888-OCA-SMILE or email at mcarollo@orthodon.com.

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